Understanding Yellow
Pages Monograph
2010-2011 Yellow Pages
Advertising Challenge
Yellow Pages
Advertising Challenge Winners

 

Feedback/Comments


YPA Home Page

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Top

Bottom

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Top

Bottom

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Top

Bottom

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Top

Bottom

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Top

Bottom

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Top

Bottom

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Top

Bottom

 

 

 

 

 

 

 

 

 

 

 


Section 3:
Advertiser Options

 

Sections 1 and 2 discussed how advertiser-supported media are in a perpetual battle for limited advertising dollars. Spending in a particular medium declines or increases in response to advertisers' perceptions of how well that medium accomplishes two things: (1) efficiently exposes an advertisers' message to the desired target audience and (2) influences key target audience attitudes and behaviors, particularly purchase intent.

The extent to which a medium is positively perceived reflects that medium's ability to evolve and innovate. A medium evolves when it increases advertisers' options with regard to core product offerings. A medium innovates when it moves beyond its core product to provide advertisers with new and distinctly different advertising opportunities.

In this section, you'll see how both print and Internet Yellow Pages have evolved and innovated to meet advertisers' needs.

 

Print Directories - Evolution

Print yellow pages directories are organized into sections (headings), within which there is an alphabetical listing of all of businesses falling in the heading that are located within the directory's area of circulation. These basic name/address/phone number listings are provided free of charge. Businesses that want to attract more attention can pay to supplement and enlarge their alphabetical listing (referred to as in-column advertising) or they can place a stand-alone ad that will either precede or surround the alphabetical listing (referred to as display advertising). These two types of advertising are print yellow pages' traditional advertising options. It is important to note that each of these forms of advertising is intended to reach a different subset of the target audience. While in-column ads are directed at consumers who are looking for a specific company, display advertising is aimed at consumers who have not yet made up their minds as to which company to choose.

In-Column Ads

In-column ads are used by businesses both to attract attention to their alphabetical listing and to communicate additional information (such as locations, hours, special product lines) about their company, products or services. In addition, some publishers allow a business to include their web site URL within their in-column ad as a way of driving traffic to the business' web site. In-column advertisers also have the option of using color. In many directories, in-column advertisers can add red, green or blue to their ad and/or they can "knockout" the background, so that the ad appears on a white background.

The partial page from the "Florists" classification illustrates how advertisers have taken advantage of in-column advertising options.

Ad Color Use Background Advertiser
All Black Yellow Gerber, Rose & Mum

All Black

White Liz's Flowers
Color Yellow Flower Affair
Color White Flower Country

 


(Click for a larger image.)

Traditional Display Advertising
Display ads provide advertisers with the opportunity to present advertising that is as creative and visually-appealing as that seen in other print media. (Recommendations for creating print yellow pages display advertising are presented in the next section.) Display ads allow advertisers to use four-color process, detailed photographs and unique typography to create ads that break through the clutter, improve company perceptions and motivate contact.

The following illustrate the range of standard display advertising. (A full-size version of each ad can be opened in a new window by clicking on the ad.)

As you can see, display advertising comes in many different sizes, with size dictating the order in which ads appear. Within a classification, larger ads precede smaller ones. Research has shown that while display ads generally work well to attract readers' attention, larger display ads, because of their size and placement, as well as their ability to provide more information, attract more attention than do smaller display ads.

Extended Display Advertising

Print directory publishers recognize that in order to meet changing advertisers' needs, they must provide increased advertising options within each classification. That is, they would have to offer more than traditional display and in-column advertising if they were to continue to convince advertisers that advertising in the print directory has the potential to both reach and influence their customers. The following are examples of different publishers' approaches to expanded and evolved print directory options.

Leader Ads

Leader Ads are located after the heading title and, as a result, are generally the first ad in the heading classification. Leader ads, which have a standard unique border that sets them apart from listings, in-column and display ads, provide the opportunity for significant exposure at the beginning of the heading.

Double Truck (Two Page) Ads

Double Truck ads combine two side-by-side full pages into a single ad. Double truck ads offer advertisers several advantages over a single page display ad:

Priority Placement and Increased Visibility - Double Truck ads are always placed at the beginning of a heading and as a result are one of the first ads consumers see when they go to the heading. Further, Double Truck Ads receive all of the reader's attention, as there are no visible competing ads on the same page.

More Room - Advertisers can provide all of the information sought by consumers and all of the details that can competitively position their business. Advertisers using this ad format are not limited to a subset of desired copy points or illustrations due to space limitations.


Print Directories - Innovation

Beyond new opportunities for advertising within headings, print directory publishers have created new ways for advertisers to promote themselves outside of the headings. Many of these new approaches involve new directory areas for ad placement. (Note that not all options are offered by all publishers in all directories.)

Directory Covers and Spines



(Click for larger image.)

Magazines offer advertisers the option of advertising on inside and back covers. Many print directories offer advertisers the same option.

Directory covers offer advertisers several important benefits including maximized exposure and placement adjacent to important consumer information. Beyond covers, many directories also allow advertising to be placed on the directory spine.



(Click for larger image.)

Directory advertisers are not limited to standard cover and spine advertising. Supermedia, for example, offers enhanced cover advertising through the use of gatefolds: double-sided, non-perforated extensions of the front or back directory cover.

And what about an advertiser who wants the exposure provided by cover advertising but doesn't need (or can't afford) to purchase an entire cover? For these advertisers there are additional options.

Snipes allow an advertiser to purchase the upper right hand corner of the directory cover. Sponsorships are a prominent but less then full page cover ad. Billboards are small, typically square ads that run along the bottom of the front cover.

Tip-ons are ads that are affixed to a directory's front or back cover. Paper Tip-On ads (generally about 4" by 6") are printed on both sides and are attached to the directory with special adhesive allowing it to be easily removed. Because the tip-on is printed on both sides, the reverse side of a paper Tip-On ad can include a coupon offer, map with directions or any other pertinent information about an advertiser's business. Magnetic Tip-On ads (generally about 4" by 4" and offered only on selected directories), are affixed to the directory in a way that encourages their removal and placement on a refrigerator, file cabinet or other metal surface.

Tabbed Pages

Many directory headings such as Attorneys and Physicians have extensive advertising. For these types of headings, advertisers have the option of placing their ad on a front-of-heading tabbed page. A tabbed page is a full size, full-color ad printed on a heavy paper stock paper that extends beyond the edge of the directory, creating a natural opening point for consumers about to search that heading. Because tabbed pages lead consumers to the heading, they give an advertiser a significant competitive advantage.

Special Sections

Consumers have become accustomed to having information organized and categorized. In response to this preference, directory publishers have created special sections within their directories - guides organized by topic or area of interest.

One of the most popular guides is "Restaurants." While the Restaurant Guide is very useful to directory users, the guide also allows restaurants to supplement their display advertising, permitting them to reach the broadest possible number of potential customers. Other popular directory guides include: Community Pages, Physicians, Dentists, Insurance and Internet.


(Click for a larger image.)


(Click for a larger image.)

Internet Listings

Many Internet businesses have the need to publicize not only their web address but also their address and telephone numbers. Second, many Internet businesses, while not wanting to publicize their address and telephone number, still have the need to reach as many people in their target audience as possible. Both of these needs can be satisfied through new options in print directory advertising which allow a business to add its URL to its print directory in-column listing.

Ride-Along Advertising

All of the prior advertiser options used the directory as the medium in which the advertising appears. Print yellow page directories can also be used as the medium that literally delivers the advertising.

The yellow pages ride-along program allows advertisers to package their direct mail piece, insert or product sample with the print yellow pages directory. AT&T, for example, uses a bag (see illustration) to deliver both the directory and the advertising materials. Advertisers can use two types of ride-along delivery.

  • The New Mover First program delivers the direct mail piece, insert or product sample to individuals who have just moved to a particular area. Delivery typically takes place within seven days of having a telephone connected. This type of targeted advertising opportunity is important because new movers tend to make many purchases just after they've moved in, for example, furniture, household goods, appliances and pizza.

  • The Total Market Coverage program delivers the direct mail piece, insert or product sample with the annual directory distribution, allowing an advertiser to reach virtually every home and business in the directory's area of distribution.

Now, think about ride-along advertising, and then ask yourself:

How do you reach people in their homes with a message "loose six pounds in two weeks by eating two bowls of Special K cereal" and actually demonstrate what six pounds feels like and demonstrate this at the time (around New Years) when people are most receptive?

The Kellogg Company, always looking for innovative ways to deliver their message to the public, was presented with the idea of using ride-along as an alternative to traditional TV, newspapers and magazines during their January Special K campaign. Kellogg has a high concentration of their media weight around the first of the year to capitalize on the New Year's Resolution mindset. The Special K message during this time is grounded in the Special K Challenge -- Eat 2 bowls of Special K for 2 weeks and lose 6 pounds. SMG Directory Marketing working with two sister agencies, Leo Burnett USA, Inc and StarCom Media Group brainstormed and developed an idea that Kellogg loved. The creative idea was to reference the weight of the Yellow Pages and correlate it with the loss of that weight by taking the Challenge. The first step was to find directories that published in January. The next challenge was to find the right product to deliver the message. All options were explored; tip-ons, inserts, banners, shrink wrap and delivery bags. It was decided that the message printed on delivery bags would create the most impact. SMG contacted all the publishers with the proposal and RH Donnelley Publishing was quick to respond that the Las Vegas directory which publishes in January, weighed six pounds. The result was the Kellogg's Special K Challenge being delivered to over 600,000 households in Las Vegas during January--the New Year's Resolution timeframe.

Internet Yellow Pages Directories

The relative youth of Internet Yellow Pages coupled with rapid advances in web-based technology has caused the evolution and innovation processes to occur nearly simultaneously for Internet Yellow Pages. These directories are constantly being evaluated to determine the effectiveness of their current advertising options and developing new approaches to advertisers' needs.

You know from your experiences with search engines that listings which appear first have more potential to be clicked-on. The same is true for Internet yellow pages. As a result, Internet Yellow Pages publishers have provided ways for businesses to improve their placement in the search results. While the names and specific techniques vary across different Internet Yellow Pages, all share the common approach of rewarding greater advertising commitment with listings higher in the search results.

Some Internet Yellow Pages directories make a direct link between an advertiser's financial commitment and ad placement.

AT&T's Yellowpages.com, for example, provides a broad range of advertiser options where placement reflects an advertiser's spending level. Each of an advertiser's options is associated with a different set of costs. Detailed information for each of these options, and its accompanying financial commitment, is explained by AT&T as follows:

A detailed dicsussion of the approaches taken by other Internet Yellow Pages companies can be found at:

 

Sources

All sources are noted in the text.

Note: This web site is sponsored by the Yellow Pages Association. Reproduction and distribution of any of the materials found on this site for nonprofit, educational use is granted without the need to obtain prior permission as long as this note remains intact and part of any distributed document. Reproduction and distribution for other purposes is prohibited without prior permission. For permission and other related questions contact Yellow Pages Association at 908-286-2380.